Mobile App
  
UX/UI

Experia

2022

Searchers look for contact information online to either ask a question or file a complain, it could be time consuming to find this information online immediately. We identified opportunities to build a product where users can find their desired company's contact information and social accounts in a single page with the option to submit a question or a complaint to this company to be answered.

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Experia

Searchers look for contact information online to either ask a question or file a complain, it could be time consuming to find this information online immediately. We identified opportunities to build a product where users can find their desired company's contact information and social accounts in a single page with the option to submit a question or a complaint to this company to be answered.

DISCOVERY
User Interview, Survey, Stakeholder Interview, Requirements Gathering
OBSERVING
Understanding the users needs and behaviours.
EXPLORING
Persona Building, Journey Mapping, User Story, Card Sorting..
TESTING
Prototyping, Usability Testing

UI Design

clearly broadcasts the right message to the end-user, meet their needs and wants as well as get in line with the technical implementation of the software.

UX RESEARCH

Shape the product and define the guidelines for delivering a good experience for the users.

DISCOVERY
User Interview, Survey, Stakeholder Interview, Requirements Gathering
OBSERVING
Understanding the users needs and behaviours.
EXPLORING
Persona Building, Journey Mapping, User Story, Card Sorting..
TESTING
Prototyping, Usability Testing

UI Design

clearly broadcasts the right message to the end-user, meet their needs and wants as well as get in line with the technical implementation of the software.